Skip to main content
All CollectionsMisc. Platform Articles
How To Log In, Log Out, and Get Help
How To Log In, Log Out, and Get Help

How to Access the platform and Request Assistance

Sean Davis avatar
Written by Sean Davis
Updated over 7 months ago

How to Log In

To log into the Buxton Analytics Platform go to our website at:

Select the "Login" button on the top right hand corner of the site. 

You will be redirected to the login page. From here you can bookmark this page for future use. Type in your username (your e-mail address) and password. 

If you've either forgotten your password or attempted to log in too many times and locked your account, you can click on "Need help signing in?". This will expand the following three options:

Forgot Password - Allows you to reset your password via the email we have on file.

Unlock Account - Allows you to unlock your account (via email) if you've attempted to log in too many times. 

Help - Returns you to this current page. 

If you are setting up multi-factor authentication and need help further logging in or setting up your account, go here

Should you have any additional issues or need to reach out - feel free to contact us at buxtonhelp@buxtonco.com

How to Log Out

To log out of the platform select your icon on the top right hand corner and select the log out option. This will ensure that your session has ended.

How to Request Assistance in the Platform

If you encounter any difficulties or need assistance with the platform, our Customer Support Team is here to help. Simply click the green button located at the bottom right corner of the platform to reach out to us via chat. We're committed to providing you with the support you need.

Follow-up Reading:
Review your system requirements to access the platform.
Review Multi-Factor Authentication.

Tags: Feature-Login, How to log in, Locked out, Unlock, log in, How to log out, Log out

Did this answer your question?