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System Requirements and Clearing Cache
System Requirements and Clearing Cache

Ensure your device is up to date and cleared

Sean Davis avatar
Written by Sean Davis
Updated over a week ago

To ensure you are having the best possible experience in the Buxton platform, below we will walk through our system requirements for desktops and tablets. Additionally we have provided instructions on how to clear your browser cache on each device in case you are experiencing issues with the Buxton Platform that seem to only be occurring on your specific device. 


System Requirements (or higher):

Internet Connection
4-Core CPU
Most Updated Google Chrome Browser
*to see if you are updated just go to the more option in your browser as denoted by the red arrow and see if Chrome is up to date by selecting "About Google Chrome"

Examples include most modern-day laptops or desktops purchased within the last 3 years.

Clearing your cache on Google Chrome:

On your computer, open Chrome.
At the top right, click More (as denoted by the arrow)
Click "More tools" - "Clear browsing data".

At the top, choose time range "All time"
Check boxes for "Cookies and other site data" and "Cached images and files".
Click "Clear Data".

Once you've cleared your data, be sure to relaunch the browser (meaning to exit completely out of the internet browser and not just refreshing the page).


System Requirements (or higher):

Internet Connection
2 GB of RAM
Most Updated Google Chrome Browser
Up to date OS

Examples include: iPad Pro 2018 or newer, Microsoft Surface Pro 2 or newer, or Sansung Galaxy Tab S3

Clearing cache from Chrome on tablet:

In Chrome, click the 3 dots in the top right corner to open the browser menu
Choose History
Click Clear Browsing Data
Verify you have ‘Cached Images and Files’ checked and click Clear Browsing Data
After clearing the browser cache, close and re-open Chrome

Touch Screen Computers

If you are using a touch screen computer, but are utilizing the mouse, you may need to disable touch events to gain the full use out of the platform. Even if your computer is docked it will still be read as a touch screen computer. Some information will display when you "hover" over certain items or menus. If you are using a touch screen your mouse will not be read as a typical mouse and the information will not display. Your clicks may also count as a click and a touch in some instances. To disable touch events follow these instructions:

Open a new tab in Chrome and go to Chrome://Flags
Search for "Touch" in the search box
Disable Touch UI

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